I have a 24-hour cancellation policy for all scheduled appointments. Appointments scheduled on Mondays must be cancelled prior to the appointment time on the previous Friday. You are able to change an in-person session to telehealth at any point before our scheduled appointment time and up to 5 minutes after our scheduled appointment time with no fee.
Fees can be confusing, so here is an example!
You can email or text me at 7:59 am before our 8:00 am scheduled appointment to switch to telehealth. However, if I do not hear from you by 8:05 am, the appointment will be considered a No Show, even if you text me at 8:06 am to cancel or switch to telehealth.
Every client receives a 1-time "pass" for a late Cancellation or No Show.
Please note that you will be responsible for the full appointment fee if you miss an appointment (No Show) or cancel the appointment without 24 hours notice.
For standard therapy clients:
Please note that after 3 consecutive Cancellations, I will no longer be able to hold a recurring appointment slot for you and will instead schedule you on a weekly availability basis until consistent attendance is re-established (3 consecutive weeks of attendance).
After 3 consecutive No Shows (missing an appointment without any prior notice), I will no longer be able to hold a recurring appointment slot for you and will instead schedule you on a weekly availability basis. If I contact you after 3 consecutive No Shows to schedule you for our next session and I do not hear from you within 10 business days, I will close out your chart and assume you have terminated services. If this happens and you would like to re-establish services with me, please contact me and I will be happy to set up an Intake Assessment to re-open your chart.
For Comprehensive DBT clients:
Please be mindful of the 4-miss rule (4 consecutive Skills Group absences OR 4 consecutive Individual Therapy absences will result in termination of your DBT contract). We will discuss the 4-miss rule in more detail in the Intake Assessment if you indicate interest in receiving Comprehensive DBT.